What's New
Services
F.A.Q.
Service Request
Suggestions
Support Forum

Home | Contact Us | Search

Support Resources By Service

Water Damage Restoration

    SERVPRO professionals have the equipment and experience necessary to handle the most challenging situations. SERVPRO is THE One-Stop water damage treatment company who can respond to 24-hour emergency calls.

Virtually all SERVPRO offices nationwide are equipped with hotlines to facilitate quick response to water damage calls. Prompt action by experienced restorers makes a difference in mitigating structural damage to property. SERVPRO technicians concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water.

Our crews are available around-the-clock to help minimize water damage to walls, floors and ceilings. The SERVPRO advantage combines our professional know-how with state-of-the-art equipment and products.


Mold Mitigation

A water damage, if left unattended for any period of time, may lead to mold growth. People may experience health effects associated with exposure to mold in damp buildings, according to a 2 year study done by the CDC. These health effects may include a runny nose, sneezing, coughing, congestion, aggravation of asthma, sore throat, or inflammation of the sinus.

Concerns are more likely to arise when "At risk" individuals are exposed to mold growth. "At risk" people can include immune suppressed or compromised individuals, young children, and individuals with chronic inflammatory lung diseases such as asthma and severe allergies.

Dealing with Mold

SERVPRO franchise professionals handle water damages every day. Prompt action is required to prevent new mold growth. If your property has sustained a recent water damage, it is vital to have the water removed and the structure dried promptly.


Air Duct Cleaning/HVAC Compliance

Unlike the majority of duct cleaning services, SERVPRO professionals use a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

SERVPRO Duct Cleaning Process

  • Patented equipment includes a roto-scraper which automatically adapts to the duct shape while traveling through the duct, removing debris and filth before vacuuming begins.

  • A powerful push-pull air delivery and collection system transfers the debris from the duct to a 16-gallon container.

  • Clean air is filtered through a HEPA filtration, removing 99.97% of particles before it returns to air-wash the duct.

  • A sealant can be sprayed to eliminate fall-out.

  • Filters will either be cleaned or replaced to remove any odor and dirt.

A routine part of SERVPRO's professional service is inspecting the Heating Ventilation and Air Conditioning unit.  Having a clean HVAC system and ductwork can potentially extend the life span of the equipment by allowing it to operate at peak condition, saving you money.


Fire/Smoke Clean-up

A fire loss is very complex because of the unique behavior of smoke.  It is important to have trained technicians at the loss location.  SERVPRO know their smoke!

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows through plumbing systems, using holes around pipes to go from floor to floor.
  • The type of smoke will greatly affect the restoration process.

Types of Smoke

The first step at a fire scene is to calm the fears of those affected.  Next, SERVPRO tests the smoke to see which of the following types of fire took place. 

  • Wet Smoke - Low heat, smoldering, pungent odor, sticky, smeary.

  • Dry Smoke - Fast burning at high temperatures. 

  • Protein - Virtually invisible, discolors paints and varnishes.  Extreme pungent odor.

  • Fuel Oil Soot - Furnace puff backs cause fuel oil soot.

  • Other Types - Tear gas, fingerprint powder, and fire extinguisher residue are other types.


Deodorization

After a fire or smoke damage occurs, the odor will linger in the affected areas unless treated.  The SERVPRO  professional is skilled in detecting and removing odors due to smoke, mildew, pets, urine, cigars, and more.  We know that not every odor is good or bad.  SERVPRO professionals neutralize the odor that YOU consider to be unpleasant.

Odors can come from many different sources.  Odors can require more than one method of deodorization.  However, no matter what the odor situation, the same fundamental principles apply in order to deodorize.

  1. Remove the odor source and debris.
  2. Clean surfaces that have odor-causing residues on them.
  3. Recreate conditions which caused odor penetration.
  4. Seal surfaces exposed to malodors.

At SERVPRO, we know that an odor is not REALLY gone until you tell us.  However, we are confident our techniques, equipment, and professional cleaning products will do the job!


Storm Response

Catastrophic storms - such as tornados, hurricanes, blizzards, & floods - cause extensive and severe damage.  The scene after a catastrophic storm can diminish hope, and cause many to believe they will have to start over from scratch.  In the unfortunate event you find yourself in that situation, don't worry.  SERVPRO is here to help!

With franchises located nationwide, SERVPRO will pull together as a team to help restore property damaged by catastrophic storms.


Biohazard Response

Exposure to biological and chemical contaminants can pose serious health consequences for occupants, employees, and owners. A failure to properly and safely remove such substances can contribute to unhealthy and even dangerous environments.

Your local SERVPRO professionals are trained to safely and effectively remove biohazardous substances and dispose of them properly according to OSHA and health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and offices.

Bloodborne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO professionals clean, disinfect and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property after a crime scene investigation.

 

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.


Large Loss Response

If you have ever suffered a disaster, you know the effects an event of this magnitude can have on not only the structure, but the lives of those involved.

SERVPRO understands the trauma of disaster. We understand the importance of timely mitigation. Each situation is different; however, the results are the same. Daily business is interrupted, employee downtime, temporary moves, and loss of inventory.

And you thought SERVPRO
only handled the little jobs!

 


Home | What's New | Services | F.A.Q. | Service Request | Suggestions | Support Forum

Questions or problems regarding this web site should be directed to servpro9353@cfl.rr.com
Copyright © 2002 Servpro Altamonte Springs Longwood. All rights reserved.
Last modified: 09/14/06.
Hit Counter